Jobs at Qatar Airways - Reservation & Ticketing Agent

Job Title:   Reservation & Ticketing Agent
Employer: Qatar Airways (QA)
Location: Entebbe, Uganda

Duties:
•         The jobholder will be making and confirming reservations for passengers, issuing tickets and quoting the correct fares to minimise passenger complains
•         Ensuring that all calls are answered within three rings and maintain call duration of less than four minutes.
•         Ensuring that 95% of calls are answered and that the abandoned call rate is less than 5%.
•         Maximising the number of bookings made in order to achieve departmental targets

Education: The ideal candidate for the Qatar Airways Reservation & Ticketing Agent job opportunity should hold a High School Education combined with a recognised IATA/Airline Basic Tariff Course. Possession of a certificate in Amadeus will be an added advantage.

Experience: A minimum of two years’ experience in a similar role with one year exposure to reservation and ticketing using Amadeus would be ideal.

How to Apply:

Click Here to Apply

Deadline: 30th November 2016