Documentation & Securities Clerk Jobs at DFCU Bank

Job Title:             Documentation & Securities Clerk
Employer: DFCU Bank
Location: Kampala, Uganda

Duties:
Tasked with receiving and verifying whether legal documents are duly executed and sealed, from the sales/business team and respective Securities and Documentation officer(s), prior to assessment of stamp duty and registration fees to ensure that legal documents are binding in terms of execution.
The incumbent will also lodge documents with external law firms/registries and follow up to ensure timely return which enables timely disbursement of credit facilities to Bank customers.
Make proper and prompt entries in the manual security registers, regarding the movement and stages arrived at, in registering dfcu’s contract and security documents. This is to facilitate easy tracing of documents by whoever needs to.
Follow up on registration of various security and contract documents for the purposes of updating the credit register on movement of securities and proper tracking of the perfection of dfcu Bank’s legal interest and further ensuring that security registers are printed and filed securely to ensure safe custody of securities (including prompt lodgement of all securities in the strong room).

Education:
The applicant for the DFCU Documentation & Securities Clerk job opportunity must hold a Degree/Diploma in Law
Hold a Certificate in effective records management

Experience
Experience in working for a busy private law firm(s) handling the registration of mortgages and other security documents for different financial institutions.
Approved Court process server.
Broad knowledge and understanding of the procedures involving registration of Mortgages, debentures, charges on chattels and various security documents.
Possess excellent interpersonal and communication skills (necessary for dealing with the external registries and various Government departments when registering securities).
Computer literacy skills
Good team player; support all queries relating to registration of securities.
Basic legal knowledge of products offered by dfcu Bank Limited.

How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: Vacanciesbank@dfcugroup.com

Deadline: 17th August 2017

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IT Support Officer Job Vacancy at National Information Technology Authority-Uganda (NITA-U)

Job Title:          IT Support Officer
Employer: National Information Technology Authority-Uganda (NITA-U)
Location: Kampala, Uganda


Job Summary: The IT Support Officer will provide support in ensuring the receipt, appropriate escalation and resolution of IT related to online services, hardware, software and network issues affecting NITA-U customers. The jobholder will also manage the provision of hands-on technical support on all IT related issues (hardware, software and network related) to internal and external customers of NITA-U.

Duties:
Provide general first level technical support to end users in NITA-U and all NITA-U’s customers.
The jobholder will man the helpdesk and respond to all helpdesk calls.
Render support in maintaining issues/request log. Ensure accurate and prompt logging of all requests/ issues unto the central database.
Assist in providing first-level phone, email and remote support on IT related issues and escalate more technical issues requiring location visits to appropriate second-level/expert support teams within the unit.
Escalate to all Tier 2 support teams within OLA and SLA timelines.
The incumbent will escalate all enterprise solutions-related issues to the Enterprise Solutions Support.
Provide first-level instructions on software installation and configuration e.g. client applications, anti-virus utilities, printer drivers, etc.
Provide continuous user application and system support to the call centre and other relevant IT units.
Communicate resolution of faults to end-users/ request initiators.
Ensure security of all internal workstations through proper installation and regular updates of an effective anti-virus program on every workstation.
Implement/comply with pre-defined NITA-U and service desk management policies and procedures.
Render support in administering internal customer satisfaction surveys to obtain feedback on helpdesk efficiency (where necessary).

Education:
The ideal candidate for the NITA-U IT Support Officer job placement should hold a Bachelor’s Degree in Computer Science, Information Systems, Information Technology, Software Engineering, or similar field;
Professional certification in ITIL is mandatory;
Other certifications such as MCSE, MCSA, CCNA, etc., will be an added advantage.

Experience
At least three years’ work experience in providing first level technical support in a large enterprise environment.
At least two years’ experience working in an IT Service Desk with experience in service management, incident management and request fulfilment.

How to Apply:
All candidates who meet the job requirements/specifications and with the right personal attributes are invited to complete and submit their application form, download here, with a cover letter, supported by curriculum vitae, copies of certificates and testimonials, and must specify day time telephone contact, postal and email addresses of both the applicant and three referees, to the address below.

The Executive Director,
National Information Technology
Authority – UGANDA (NITA-U),
Palm Courts, Plot 7A, Rotary Avenue (former Lugogo bypass)
P.O. Box 33151, Kampala-Uganda

Or via email: hr@nita.go.ug (application must not exceed 10MBs)

Applicants must also submit with their application verifiable evidence supporting previous relevant appointments such as appointment letters and employment contracts.

Deadline: 21st August 2017

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Customer Care Officer Job Vacancy at Power Microfinance Limited (PMF)

Job Title:         Customer Care Officer
Employer:  Power Microfinance Limited (PMF)
Location: Uganda


Job Summary: The Customer Care Officer will provide information regarding the institution’s products and services to its customers and handing any inquires and resolving customer complaints, office administrative work plus any others duties that may be assigned from time to time.

Education:
The applicants for the Customer Care Officer jobs should hold Distinction and Credit Diplomas only.

Education
The applicant should hold a credit in Maths and English at O’ level
At least two years of related work experience
Willingness to work under pressure with minimum supervision
Age: Between 23- 35 years

How to Apply:
All suitably qualified and interested candidates should send their applications and updated CVs to:

The General Manager.
Power Microfinance Limited ,
3rd Floor, Zion Building, Kibuye Entebbe Road,
P.O. Box 10257 Kampala, Uganda

Deadline: 19th August, 2017

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