Customer Service Officer Job at Buildnet Construction Materials and Hardware Ltd

Job Title:       Customer Service Officer

Employer: Buildnet Construction Materials and Hardware Ltd

Location: Kampala, Uganda

About US:
Buildnet Construction Materials and Hardware Ltd is a reputable, complaint and trusted real estate development company that has made a mark in providing quality and affordable housing options for people from all walks of life most notably : one bedroom condominiums, two bedroom condominiums, richly endowed stand alone houses, and dream flat houses all ranging from as low as 70M UGX. It shares a rich history of providing building materials to reputable companies until recently when it re-branded into real estate development.


Education:
·         The applicant should preferably hold a Bachelor’s degree in Business Administration or a related qualification
·         A minimum of two years of customer service experience from a reputable organisation.

How to Apply:
All suitably qualified and interested candidates should send their applications to:

The Human Resources Manager,
Buildnet Construction Materials and Hardware Ltd,
Ntinda Complex, Block B, Room F1-01, Ntinda Road –Kampala. Uganda

Deadline:  4th November 2017 by 5:00pm

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Customer Care Officer Job Vacancy at Power Microfinance Limited (PMF)

Job Title:         Customer Care Officer
Employer:  Power Microfinance Limited (PMF)
Location: Uganda


Job Summary: The Customer Care Officer will provide information regarding the institution’s products and services to its customers and handing any inquires and resolving customer complaints, office administrative work plus any others duties that may be assigned from time to time.

Education:
The applicants for the Customer Care Officer jobs should hold Distinction and Credit Diplomas only.

Education
The applicant should hold a credit in Maths and English at O’ level
At least two years of related work experience
Willingness to work under pressure with minimum supervision
Age: Between 23- 35 years

How to Apply:
All suitably qualified and interested candidates should send their applications and updated CVs to:

The General Manager.
Power Microfinance Limited ,
3rd Floor, Zion Building, Kibuye Entebbe Road,
P.O. Box 10257 Kampala, Uganda

Deadline: 19th August, 2017

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Customer Care/ Public Relations Officer Job Vacancies in Uganda

Job  title: Customer Care/ Public Relations Officer
Employer: Agro – Chemical Distributing Company
Location: Uganda

Job details:
Our client is one of the oldest and largest agro-chemical distributing companies which imports, repackages and i distributes agro-chemicals in Uganda. It is also known for top quality products and customer based services in the range of exceptional insecticides, fungicides, bactericides, immune boosters, fertilizers, anti-stress chemicals and a number of selective and non-selective herbicides. Our client is looking to fill the following positions:

POSITION: Customer Care/ Public Relations Officer
Overall task: Pursue open communications with customers to ensure all their product and service requirements are met in a prompt, efficient, and friendly manner. Should have: A minimum two years of working as a customer care person or PRO, or similar and Bachelor's degree in a related field

How to Apply
If you think you qualify for the position, please send your application letter together with curriculum vitae (CV) & details of three referees as well as expected salary to: eresources@consultant.com. Please indicate the position you are applying for in the subject line. Deadline is 15th July 2017
Only shortlisted candidates will be contacted.

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40 Field Officers Jobs Vacancies at Tugende

Job Title:               Field Officers (40 Fresher Jobs)
Employer: Tugende
Location: Kampala, Mbarara, Jinja  and Mbale, Uganda

Duties  
Recruit new applicants: Identify capable clients for Tugende hire-purchase arrangements.
Register applicants: Meet with applicants to obtain information on them and answer their questions about the application process.
Vet applicants: Conduct field visits (at applicant’s stage and home) while paired with another Field Officer.
Analyze the strength of completed applications: Analyze applicants’ financial status, creditworthiness and outstanding leases to determine applicant qualification.
Approve/Reject applicants: Evaluate applicant's creditworthiness in line with the existing guidelines
Review lease agreements to ensure that they are complete and accurate according to the Tugende Policies.
Collections: Manage portfolio of up to 180 clients. Regularly follow up on client repayments (on phone and in person), understand any repayment and work challenges, give recommendations or escalate problem cases where necessary. Ensure client data is accurately captured in the lease management system in a timely manner
Customer service: Listen and attend to customer comments and inquiries, give recommendations or escalate problem cases where necessary.
Office work: Be able to help with office work including signing contracts with clients, transferring titles for Motorcycles and processing passenger service vehicle licenses (PSVs).

Education:
The applicants for the Field Officer jobs should preferably hold Diplomas in a business-related field or related fields
Excellent customer service and empathy for our customers.
Applicants with field work and community development experience have an added advantage

Experience
Previous experience working with a credit-related business is desired
Motorcycle riding ability is an added advantage.
Adopt and champion the values that Tugende stands for: Integrity, Empathy, Teamwork, Solutions-Oriented and always growing

How to Apply:
All suitably qualified and interested candidates are encouraged to apply online at the link below.

Click Here

Deadline: 7th July 2017

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Customer Service Business Banker Jobs at DFCU Bank

Job Title:            Business Banker
Employer: DFCU Bank
Location: Kampala, Uganda

Duties:  
Keenly monitor the branch portfolio to ensure that PAR and NPAs are kept within the acceptable levels.
The jobholder will drive excellence in relationship management at the branch, develop regular customer call schedule/program, resolution of queries/complaints, monitor utilization of credit facilities and action/escalate as appropriate using reports and relevant management information to enable profitable management of this important segment.
Appraise loan applications making sure that they meet the set standards and credit requirements using the prescribed score cards and return those that do not meet specifications to the front office desk for follow up.
Initiate credit applications for new and existing customers by completing the documentation with customers, completing the required financial analysis and submitting applications to Retail credit for approval.
The incumbent will also increase product penetration for the customers under management by reviewing their portfolio to determine potential cross sells and proactively recommend new products to customers.
Receive security documents from customers ensuring that they meet bank standards and any specific requirements depending on the facilities offered to the customer.


Education:
The applicant for the DFCU Business Banker job opportunity must hold a Bachelor’s Degree in a relevant field

Experience
A minimum of four to five years of banking experience.
Excellent sales/networking & relationship management background.


How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: Vacanciesbank@dfcugroup.com

Deadline: 12th May 2017

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Jobs at Spear Motors Ltd Uganda

Job Title:    Customer Retention Officer
Employer: Spear Motors Ltd
Location: Kampala, Uganda

Spear Motors Ltd has a vacancy for Customer Retention Officer.
Duties:  
•         Maintains excellent knowledge of Spear Motor products and services in order to understand customers’ needs, persuade, respond and resolve concerns.
•         Carries out a daily customer survey as per questionnaire and documents responses and resolutions.
•         Conducts follow up calls to all customers, updates customer data base and compiles weekly reports to management tracking customer resolutions.

Education: The applicant should hold a Bachelor’s degree in social sciences or related field

Experience: At least two years of retention experience
How to Apply:
All suitably qualified and interested candidates should send their application letters and a detailed CV and copies of relevant professional certificates to: recruitment@spearmotors.co.ug

Deadline: 9th December 2016

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Jobs at Qatar Airways - Reservation & Ticketing Agent

Job Title:   Reservation & Ticketing Agent
Employer: Qatar Airways (QA)
Location: Entebbe, Uganda

Duties:
•         The jobholder will be making and confirming reservations for passengers, issuing tickets and quoting the correct fares to minimise passenger complains
•         Ensuring that all calls are answered within three rings and maintain call duration of less than four minutes.
•         Ensuring that 95% of calls are answered and that the abandoned call rate is less than 5%.
•         Maximising the number of bookings made in order to achieve departmental targets

Education: The ideal candidate for the Qatar Airways Reservation & Ticketing Agent job opportunity should hold a High School Education combined with a recognised IATA/Airline Basic Tariff Course. Possession of a certificate in Amadeus will be an added advantage.

Experience: A minimum of two years’ experience in a similar role with one year exposure to reservation and ticketing using Amadeus would be ideal.

How to Apply:

Click Here to Apply

Deadline: 30th November 2016

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