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Job Title: Receptionist
Employer: World Bank
Location: Kampala, Uganda
Duties:
Using a multi-line telephone, answering a high volume of telephone calls with courtesy, speed and accurately routing the calls.
Tasked with the receiving, communicating and screening visitors then directing them to their proper destination in a courteous and professional manner.
The Receptionist will be providing general information regarding the Bank and responding to routine inquiries or complaints from clients and members of the public in line with Bank’s policies and management direction.
Tasked with referring non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff.
Relaying messages accurately orally, manually and by electronic mail.
Performing other office support functions, examples of which include receiving, sorting and ensuring distribution of incoming mail.
Education:
The applicant for the World Bank Receptionist job placement should hold a Diploma in Secretarial studies or an equivalent.
Experience
At least two years of administrative experience in a busy office environment.
Excellent interpersonal and communication skills, and ability to interact tactfully with people of all levels.
Demonstrable team spirit and strong desire to actively contribute to a Bank’s objectives.
Willingness and ability to assist in any ad-hoc tasks that may come up.
Excellent word and data processing skills (Word, Excel, Lotus Notes, etc.)
Ability to pass relevant Bank Group test at time of recruitment (English language).
Excellent command of written and spoken English
How to Apply:
Please apply Online
Deadline: 10th July 2017