Jobs at APA Insurance

Job Title:  Head of Claims
Employer: APA Insurance
Location: Kampala, Uganda

Duties:
Tasked with reviewing and revising processes in the claims and legal departments for adherence to the customer charter and policies;
Putting in place strategic initiatives to minimize claims and ensure profitability within defined ranges;
Establishing reliable and adequate controls to manage claim processes and costs (including recoveries);
In charge of reviewing of outstanding files regularly to ensure validity and adequacy of reserves;
Monitoring and ensuring adherence to set SLAs (internal and external) and prescribed claims Turn Around Times;
Managing stakeholder relationships as detailed in the manuals;
Tracking claims activity through reports to arrest any adverse trends and advise management on underwriting and risk measures;
Managing the facilitation of internal and external auditors/ actuaries to ensure complete and efficient audit process and follow up implementation of audit recommendations;
Overall responsibility for managing all claims subject to any legal or court process in consultation with the Legal Section;


Education:
The ideal candidate should preferably hold a Bachelor of Commerce/Insurance / law degree
ACII qualifications
Member of a relevant professional body

Experience
A minimum of ten years’ experience in claims handling 3 of which must be at a Management level.
Computer literacy skills
Proficiency in the Microsoft Suite
Good analytical and problem solving Skills
Broad knowledge and understanding of Claims management processes

How to Apply:
All suitably qualified and interested candidates should send their applications and updated curriculum vitae addressed to;

Head of Human Resources,
APA Insurance Limited,
AHA TOWERS 5th Floor, Lourdel Road – Nakasero,
P.O. Box 75611 Kampala Uganda

E-mail to: recruitment.uganda@apainsurance.org

Deadline: 30th June 2017