Jobs at WaterAid Uganda - IT Officer

Job Title:    IT Officer
Employer:U
Location: Kampala, Uganda
WaterAid has a position for an IT Officer

Duties:
•         The Information Technology Officer is responsible for setting up, maintaining, and providing technical support the Country Programme
•         Manage all IT support services and ensure that adequate level of support is being provided to the organization and users.
•         The incumbent will implement and manage key systems and services that provide the required ICT environment for WaterAid Uganda
•         Act as the primary point of contact for hardware problems, maintenance and repair with approved suppliers.
•         Identifying training and support needs for users and developing and/or sourcing the training required to encourage WaterAid staff knowledge, understanding and utilisation of IT hardware and software deployed at WaterAid.
•         Monitor and ensure that IT policies, such as Internet, email and anti-virus policies are adhered to for all desktop users.
•         Ensure policies are implemented, functioning properly and corrective action is taken if any violations are identified.
•         Stay abreast with new developments and advancements in information communication technology (ICT) and make suggestions for improvements to services provided.
•         Inform users of any anticipated downtimes and ensure that alternatives are available to users for email communication.

Education: The ideal candidate for the WaterAid IT Officer employment opportunity must hold a Bachelor’s Degree in Information Technology

Experience: At least six years’ experience supporting and troubleshooting Windows PCs, servers, printers and networks or similar work environment; Microsoft or networking certifications on the above platforms preferred

How to Apply:
All suitably qualified and interested candidates should send their updated CVs and motivation letters to: WAUrecruitment@wateraid.org including three work related referees. Emails should not exceed 2MB.

NB: In order to apply for this role, you must be able to demonstrate your eligibility to work in Uganda.

Deadline: 30th November 2016