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Job Title: Personal Banker
Employer: Stanbic Bank
Location: Forest Mall, Kampala, Uganda
Job ID: 25545
Duties
The incumbent will adhere to the service standards and provide excellent customer service
Identify customer needs and match them with appropriate banking solutions
Fully inform customers of their rights and obligations to the bank as per the Consumer Protection Guidelines (including but not limited to product pricing, facilities terms & conditions and transactional fees)
The incumbent will be tasked with collecting account opening documents and submit them to the Account Analyst for account opening as per laid down procedures
Regularly receive and verify account transfer and amendment documents and submit them to the Account Analyst for processing as per laid down procedures
Receive and process loan documents within agreed timelines and as per laid down procedures
Adhere to the Sales High 5 standards
Meet sales budgets and targets
Prepare and implement weekly sales activity plans (i.e. customer visits, banking days) and provide timely related reports
Actively participate fully in sales campaigns and activations
Cross sell banking products to our existing customers
Identify migration opportunities and sell appropriate products or services accordingly
Education:
The ideal candidate for the Personal Banker should preferably hold a Bachelor’s degree in Business Studies or a related field from a recognized university
Experience
A minimum of two years’ branch banking experience
Prior customer service experience required.
Previous sales experience
Detailed working knowledge of the Personal Banking value proposition
Sound knowledge of bank products/services
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
Click Here
Deadline: 31st July, 2017