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Employer: Uganda Revenue Authority (URA)
Location: Kampala, Uganda
Duties:
Oversee the development of specialist tax payer information and education programs targeting specific tax payer communities.
Manage the design and translation of specialist tax payer information for targeted tax payer communities.
Act as a resource person on the team handling critical tax payer audit programs.
Offer technical guidance to management on the most effective ways to reach out and support the targeted tax payer communities and to promote relations with URA.
Provide consultation and/or technical assistance to colleagues and community stakeholders in the area in the implementation of tax programs.
Render support in the development and dissemination of culturally and linguistically appropriate tax literature and educational materials.
Develop connections and formal or informal agreements with specific tax payer communities, ethnic, culture and other diverse groups in the community.
Create mechanisms to receive cultural community input that informs the design and implementation of the tax administration initiatives.
Develop education and outreach strategies and partner with cultural and community/ neighborhood leaders and organizations to foster partnerships and coordination so that the cultural community is included in the development and implementation of the tax administration programs.
Provide support in the development of a training plan and training performance standards and offer technical assistance to deliver the appropriate trainings and serve as a trainer.
Education
The applicants for the Uganda Revenue Authority (URA) Officer - Language Specialist jobs should possess Bachelor’s degrees in humanities or education with a bias in languages and or mass communication
The candidates must be fluent in both written and spoken capability for any of the two languages of hindi or chinese (mandarin/Cantonese).
Professional qualifications in any of the areas of Taxation Administration, Accounting or Information systems audit,
Specialized training in any of the areas of customer care, data analysis, audit, fraud examination, or project Management
Experience
At least two years’ experience of working with clients who speak the respective languages (Chinese or hindi).
Broad knowledge of cultural and linguistic competence principles and concepts
Knowledge of organizational change principles and concepts.
Extensive knowledge and expertise in the use of multimedia systems for communication including social media
A bias for obtaining results with a strong quality focus
Highly analytical skills
Mature and assertive
High degree of integrity
Team leadership capability
Ability to manage a rapidly changing environment/emergency
Disciplined personal life
Ability to work under pressure
Proven ability to work effectively with culturally diverse staff and populations
Ability to communicate accurately and effectively in written and verbal form in the respective language of interest
Flexible and creative.
Assertive and able to work in a multiple task and multidisciplinary environment
Skills in conflict resolution and coaching
Age: Between 28-38 years
How to Apply:
All suitably qualified and interested candidates who wish to join URA should apply online by visiting the website below. Please go to Careers link, Click Here, ‘CAREERS -> EXPERIENTIAL HIRING -> Login (If new, register, else continue)’ to view detailed job description of the roles and responsibilities and other required competencies. All applicants are required to scan and attach copies of the required academic documents only e.g. Transcript, O’ Level, A’ level, Degree certificates. Each attachment should not exceed a limit of 1 MB and ONLY Portable Document Format (pdf) are allowed.
Note: The list of shortlisted and successful candidates will be published on the URA website. Academic documents for the successful candidates will be vetted and background checks conducted before they are considered for appointment into the Authority. Any applicants found with forged academic documents will be charged in the courts of law.
Deadline: 24th June 2017 at 11:59pm