Tuesday 6 December 2016


Job Title:    Conflict Resolution Officer (2)
Employer: Office of the United Nations Ombudsman and Mediation Services (UNOMS)
Location: Entebbe, Uganda
Job Opening Number: 16-Ombudsman-OMBUDSMAN-68963-R-Entebbe (X)
The United Nations Ombudsman and Mediation Services (UNOMS) is recruiting 2 Conflict Resolution Officers
Key Duties and Responsibilities:
•         Handle cases of staff members and other personnel with access to the Office of the Ombudsman and Mediation Services (visitors) with a view to resolving any workplace concerns they bring to the Office. Such handling of cases must be guided by a full understanding of the principles of confidentiality, independence, neutrality and impartiality.
Actively contributing to writing the annual report to the General Assembly with respect to the identification of systemic issues and recommendation for addressing them;
Identifying lessons learned for both feedback into the system through other avenues than the annual report to the General Assembly as part of the Ombudsman’s mandate to identify systemic issues for internal lessons learned for developing state-of-the-art and client oriented Ombudsman practice within UNOMS.
•         Take the lead in drafting and continuously updating Standard Operating Procedures (SOPs) for the office in support of the Director of the Office.
Make presentations to various audiences as part of the outreach efforts and contribute to conflict resolution trainings supported by UNOMS.
Stay abreast with developments in the field of conflict resolution and within the Organization, especially in the field of human resources policies and practices.
Back up the Regional Ombudsman in his or her absence.

Education: The ideal candidate for the United Nations Conflict Resolution Officer job opportunity should hold an advanced university degree (Master’s degree or equivalent degree) in law, administration, human resources, social sciences or related field. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Experience: At least seven years of progressively responsible experience in conflict resolution, law, human resources, administration or social sciences is required. Previous experience in conflict resolution and providing conflict resolution training is required. Prior exposure and experience working in a multicultural organizational setting is desirable.

How to Apply:
Apply for Conflict Resolution Officer Job Here

Deadline: 30th January 2017


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